The tools that people use to do their jobs, and the tasks that might now get a new layer of automation, are complicated and very specialised, and embody a lot of work and institutional knowledge. A lot of people are experimenting with ChatGPT, and seeing what it will do. If you’re reading this, you probably have too. That doesn’t mean that ChatGPT has replaced their existing workflows yet, and replacing or automating any of those tools and tasks is not trivial.

From AI and the automation of work — Benedict Evans