Our research team created the Utility Disconnections Dashboard, in which we track utility disconnections in all places where data is available.
In recent years, more states have required regulated utilities across the country to disclose the number of customers they disconnect. However, state regulations only apply to the utilities that they regulate. Public utilities and cooperatives, which serve over 20% of U.S. electricity customers, often aren’t covered. That leaves massive gaps in understanding of the full magnitude of the problem.